In order to provide you with website services and continuously improve your experience, we may need to collect your personal data during your visit and use of the website of VIEWTRIX Technology Co., Ltd. (hereinafter referred to as “VIEWTRIX Technology”, “we” and “our”).
We understand the importance of privacy to you and will respect your privacy. These terms and conditions apply to websites owned and operated by VIEWTRIX Technology Group (“VIEWTRIX Technology Website”). This Privacy Policy aims to assist visitors to the VIEWTRIX Technology website in accessing and using the website based on understanding our Privacy Policy. These Terms and Conditions describe what personal information VIEWTRIX Technology will collect, how to use such information, with whom to share such information, and how to protect such information in order to provide you with website services and continuously improve the website experience.
Please visit and use the VIEWTRIX Technology website after fully reading and understanding the Privacy Policy (hereinafter referred to as “the Policy”).
Special Notes:
Due to space limitations, the explanation of the Policy may not fully explain all potential data processing scenarios and details.
The VIEWTRIX Technology website may contain links to other websites. Please refer to the privacy policy of the corresponding website, and VIEWTRIX Technology is not responsible for the privacy practices or the content of other websites.
VIEWTRIX Technology currently does not directly offer products to individual users. This Privacy Policy does not apply to any other forms of interaction or communication with VIEWTRIX Technology, except for accessing and using the VIEWTRIX Technology website.
Normally, you do not need to proactively provide personal information to browse most contents on the VIEWTRIX Technology website.
For specific purposes (such as: sending resumes for the talent recruitment of VIEWTRIX Technology or its affiliated companies; leaving messages on the user message board, etc.), if you voluntarily provide personal information required for a specific purpose (including account number, password, name, gender, document type and ID number required for registering or subscribing to electronic information, date of birth, country/region and code, email address, phone number, contact address, educational background, employment experience, and other personal information), it means that you are aware of the specific purpose, and agree that VIEWTRIX will use the personal information you voluntarily provided for this specific purpose (including using your reserved contact information for further communication with you).
Our purpose in formulating this Policy is to help you understand the following:
In order to provide you with VIEWTRIX Technology website services and continuously improve the website experience,
1. How VIEWTRIX Technology collects and uses your personal data
2. How VIEWTRIX Technology uses cookies and similar technologies
3. How VIEWTRIX Technology discloses your personal data
4. How to access or change your personal data
5. How VIEWTRIX Technologies protects your personal data
6. How VIEWTRIX Technology processes children’s personal data
7. Third-party providers and their services
8. How your personal data is transferred globally
9. How this Policy is updated
10. How to contact VIEWTRIX Technology
How VIEWTRIX Technology collects and uses your personal data
Personal data refers to various information recorded electronically or otherwise related to your identified or identifiable identity, which may include:
a. Directly identifiable information, such as your family name, given name, email address and phone number;
b. Or indirectly identifiable information, such as your account ID, IP address, cookie identifier, but personal data does not include Data anonymization information (non-identifying data).
Your personal data may be collected through the following ways:
a. You provide it to us when you use our website services and interact with us, for example, when you leave a message on the website;
b. Obtained by us by recording how you interact with our website, for example, through technologies such as cookies, or by receiving usage data from software running on your device;
c. Obtain relevant data from public and commercial third-party sources where permitted by law.
In some cases, you may choose not to provide personal data to VIEWTRIX Technology, but if you choose it, VIEWTRIX Technology may not be able to provide you with corresponding website services or respond or solve the problems you encounter.
We may use your personal data for the following purposes:
(a) To create an account.
(b) To fulfill your service request, including leaving an online message; deliver, activate, or validate products or services; provide training and certification, and manage and process training and certification results; participate in activities; make changes at your request or provide the information you request (such as marketing materials or white papers for products or services); and provide technical support.
(c) To contact you with your consent; to send you information about products and services that you may have interest; to invite you to participate in events, market survey or satisfaction survey of VIEWTRIX Technology; or to send you marketing information. If you do not want to receive such information, you can unsubscribe at any time.
(d) To send you important notifications.
(e) To provide you with personalized user experience and personalized content.
(f) To conduct internal audits, data analysis, and research to improve website service experience.
(g) To analyze website operational efficiency.
(h) To troubleshoot errors in the event you choose to send us error details.
(i) To synchronize, share, and store the data you upload or download, as well as the data required to perform the upload and download.
(j) To protect the security of our products, services, and customers or users, and implement and improve our loss prevention and fraud prevention plans.
(k) To comply with and enforce applicable legal requirements, relevant industry standards, or our terms.
(l) To comply with other purposes of applicable law.
VIEWTRIX Technology may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to determine the identity of an individual. For example, VIEWTRIX Technology will collect aggregated statistical data, such as website visits. The purpose of collecting such data is to understand how users use our website services. By doing so, VIEWTRIX Technology can improve its services and better meet the needs of its customers. VIEWTRIX Technology may, at its discretion, collect, use, process, transfer, or disclose non-identifiable data for other purposes. We will make all efforts to segregate your personal data from non-identifiable data and use these two types of data separately. If personal data is mixed with non-identifiable data, it will still be treated as personal data.
When VIEWTRIX Technology processes your personal data, we will comply with applicable legal requirements and an appropriate legal basis, including:
• Process your personal data in response to your request for services for the purpose of providing website services;
• Process your personal data based on your consent;
• Process your personal data based on our or third-party legitimate interests. These legitimate interests include enabling us to manage and operate our website services more effectively; protecting the security of our business, systems, products, services, and customers; internal management, compliance with internal terms and procedures; other legitimate interests described in this Policy;
• We may also process your personal data based on compliance and enforcement of legal obligations.
2. How VIEWTRIX Technology uses cookies and similar technologies
2.1 Cookie
To ensure normal operation of the website, we sometimes store small data files called cookies on computers or mobile devices. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store user preferences and other data to better serve users. The purpose of enabling cookies by VIEWTRIX Technology is the same as that of most websites or internet service providers, which is to improve the user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using permanent cookies). With the help of cookies, websites can save settings such as language, font size, and other browsing preferences for computers or mobile devices. This means that users do not need to reconfigure their preferences on each visit. If a website does not use cookies, it will treat users as new visitors every time they open the webpage. For example, if you log in to a website and go to another webpage, the website will not recognize you and you will be logged out again. You can manage or delete cookies according to your preferences.
In addition, we may also use Local Storage Objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Various browsers may provide their own management tools to remove HMTM5 LSO.
Most web browsers have the function of blocking cookies. But if you do this, you will need to personally change user settings every time you visit our website. For more information on how to change browser settings and use the browser's cookie management function, please visit the official website of the browser you are using.
3. How VIEWTRIX Technology discloses your personal data
In cases where certain services are provided by authorized partners of VIEWTRIX Technology, VIEWTRIX Technology will share your personal data with such partners as described in this Policy. In addition, as an international company, we may share personal data between other language sites of VIEWTRIX Technology.
Under applicable legal requirements or in response to legal proceedings, VIEWTRIX Technology may also disclose your personal data to relevant law enforcement agencies or other government agencies. VIEWTRIX Technology will also disclose your data for a reasonable need, such as for the purpose of executing contracts, and in our opinion, it is necessary and appropriate to prevent physical or property damage or investigate possible or actual illegal behavior.
4. How to access or change your personal data
You should ensure that all personal data submitted is accurate. VIEWTRIX Technology will make every effort to maintain accuracy and completeness of personal data and update in a timely manner.
When required by applicable laws, you may have the right to access and obtain specific personal data we hold about you; request us to update or correct your inaccurate personal data; deny or restrict our use of your personal data; and request us to delete your personal data. To ensure safety, you may need to provide a written request. If we have reasonable grounds to believe that these requests are deceptive, unenforceable, or infringe upon the privacy rights of others, we will refuse to your requests.
When VIEWTRIX Technology processes your personal data based on your consent, if required by applicable laws, you also have the right to revoke your consent at any time. However, revoking consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before revocation, nor will it affect our processing of your personal data based on other appropriate justifications.
5. How VIEWTRIX Technologies protects and saves your personal data
VIEWTRIX Technology values the security of personal data. We adopt appropriate physical, management, and technical safeguards to protect your personal data away from unauthorized access, disclosure, use, modification, damage, or loss. However, please note that security of any data transmitted through the internet cannot be guaranteed to be 100%. Therefore, although we will take appropriate measures to protect your personal information, VIEWTRIX Technology cannot determine or guarantee the security of the information you provide to us or we obtain from our website. Hence, when using our website, you should bear the risk on your own. If you need to report security issues, matters, or potential events to VIEWTRIX Technology, please feel free to contact us at [pr@viewtrixtech.com]. If a personal information security incident occurs, we will promptly inform you and report to regulatory authorities in accordance with legal and regulatory requirements.
We will retain your personal data for the period required to achieve the purposes stated in this Policy, unless the retention period is extended or permitted by law. Due to different scenarios and services, the data storage period may vary. The criteria we use to determine the retention period include: the time required to retain personal data to fulfill the business purpose, including providing website services, maintaining corresponding records, controlling and improving performance and quality of website services, ensuring the security of the system and website services, responding to possible user inquiries or complaints, problem location, etc.; whether the user agrees to a longer retention period; and whether there are special requirements for data retention by law, contract, etc. As long as your account is necessary for providing services to you, we will keep your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing website services based on that account and delete your corresponding personal data without special legal requirements.
6. How VIEWTRIX Technology processes children’s personal data
In China, VIEWTRIX Technology usually does not collect information about children under the age of 14. If such information is collected, we will ask for appropriate consent from parents or legal guardian, and will verify such consent through appropriate methods specified by law. For this purpose, we may request the name and other relevant information of a parent or legal guardian to the extent necessary to verify proper consent. If we find that personal information of a child has been collected without the consent of the legal guardian, we will delete the corresponding information from our system.
7. Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or network links from third parties (hereinafter referred to as “third parties”) outside of VIEWTRIX Technology and its partners. VIEWTRIX Technology has no control over such third parties. You can choose whether to access links, content, products, and services provided by third parties.
VIEWTRIX Technology has no control over the privacy and data protection provisions of third parties, and such third parties are not bound by this Privacy Policy. Please refer to the Privacy Policy of such third parties before submitting personal information to them.
8. How your personal data is transferred globally
VIEWTRIX Technology is a global company, and where permitted by law, we may share your personal information within VIEWTRIX Technology (including subsidiaries, affiliates, and parent companies) or with our suppliers and business partners, and may transfer the information to other countries or regions where we conduct business. In addition, as we may not have a data storage center in your country, your personal data may also be transferred to a data center outside of your country for storage. In such cases, VIEWTRIX Technology will take measures to ensure that the data we collect is processed in accordance with the requirements of this Policy and applicable laws.
9. How to update this Policy
VIEWTRIX Technology reserves the right to update or modify these terms from time to time. If our Privacy Policy changes, we will post the latest version of the Privacy Policy here. If we make significant changes to the Privacy Policy, we may also send you notice of those changes through various channels. Where required by applicable data protection laws, we will also seek your consent for any significant changes that affect how we use your personal information. We suggest that you regularly check this page to learn the latest information about our privacy practices.
10. How to contact VIEWTRIX Technology
If you have any questions, comments or suggestions, please contact us, and you can also file a complaint through the following way: [pr@viewtrixtech.com].
Last update on June 2023
